baji vi's Privacy Policy

1 Introduction and Scope

baji vi is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") sets out how personal information of you — our member or visitor — is collected, processed, stored, and used.

By using baji vi's website or app, you are considered to have accepted the terms of this Policy. Our Terms and Conditions and this Privacy Policy complement each other — both documents should be read together.

This Policy applies to all baji vi services: the website, mobile application, customer support channels, and other digital platforms.

2 Types of Information Collected

We collect two types of information from you: what you provide directly, and what is generated automatically while you use the service.

2.1 Information You Provide

• At registration: full name, date of birth, mobile number, email address, and password.
• For identity verification: National ID card or passport details, unique identification number.
• Financial information: bKash, Nagad, Rocket, or Upay account numbers, bank account details.
• Details and messages you provide when contacting customer support.
• Any information submitted for promotional offers or bonuses.

2.2 Automatically Collected Information

• IP address, device type, operating system, and browser version.
• Session duration, pages visited, and navigation patterns.
• Login and logout times, betting history, and game activity logs.
• Information obtained from cookies and similar tracking technologies.

3 Purposes of Using Information

baji vi uses collected information only for the purposes described below:

• Account creation, management, and identity verification.
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer support via 24/7 live chat and email.
• Detecting and preventing fraud, money laundering, or other improper activities.
• Improving platform performance and developing new services.
• Complying with applicable laws and regulations.
• Sending relevant promotional messages subject to your consent.

We never sell your information to third parties. As part of our responsible gaming policy, we may monitor your gaming behaviour in certain cases to keep your experience safe.

4 Disclosure of Information and Third Parties

baji vi shares your information with third parties only in the following circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. They may only use the information for the specified purpose and are bound to follow our privacy policy.

4.2 Legal Obligations

Information may be disclosed to the relevant authorities as required by a court order, government investigation, or applicable law. In such cases, we will not provide any information beyond what is legally required.

4.3 Business Changes

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity. We will notify you before any such change.

5 Data Security Measures

baji vi has put in place multiple technical and organisational measures to keep your information secure:

• All data is transmitted using SSL encryption technology.
• Stored data is protected with advanced encryption methods.
• Access to sensitive data is restricted to authorised staff only.
• Regular security audits and vulnerability assessments are conducted.
• Automated monitoring systems are active to detect unusual activity.

6 Cookie Policy

baji vi's website and app use cookies and similar technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security. Disabling these will prevent the platform from working properly.
• Functional Cookies: Used to remember your preferences (language, layout, etc.).
• Analytics Cookies: Help improve the service by analysing how the platform is used.

6.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling essential cookies may limit certain services.

7 Data Retention Period

baji vi does not retain your information beyond what is necessary. Generally:

• All account information is retained while the account is active.
• Even after an account is closed, certain information may be kept for a period for legal, financial, or regulatory reasons.
• Transaction history is retained in accordance with financial institution standards.
• Communication logs and support records are deleted after a set period.

8 Your Rights

You have the following rights regarding your personal information:

• Right to Know: You may ask what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your information in certain circumstances.
• Right to Object: You may object to the processing of your information in certain cases.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise these rights, contact our customer support team. We provide support in Bengali and English via 24/7 live chat and email. For common questions, you can visit our FAQ section.

9 Age Limit and Protection of Minors

baji vi's services are exclusively for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at registration. If we learn that a minor has created an account, that account and all associated information will be deleted immediately.

10 International Data Transfers

Our servers and partners may operate in various countries. Even if your information is processed outside Bangladesh, we ensure that equivalent protection is provided for your information in those countries.

For data transfers, we use contractual safeguards and industry-standard security protocols.

11 Policy Changes and Updates

baji vi may update this Privacy Policy periodically. For significant changes:

• A notice will be published on the website.
• Registered members may be notified by email or mobile number.
• Members may be asked to consent to the new policy if required.

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. The date of the latest update will always be shown at the top of the page.